LITTLE RIVER BLUFFS - A NATURE PRESERVE & RETREAT POLICIES

General Policies

It is our most important goal that we at Little River Bluffs (LRB) provide all of our guests with accommodations that are enjoyable and memorable all while offering venues that are affordable to those seeking a spur of the moment get-away or a good ole fashion family vacation. In an effort to help us maintain our venues and keep our rates affordable for you and other guests following in the future, we ask that you take a moment to review the following so that you have a good understanding of our policies during your stay. Please remember that most venues charge significant deposits with reservations in an effort to apply additional stay charges or potential damage done to assets and properties. We at LRB believe in the honor system and trust our guests will respect our property and value it as their own hence the reason we do not charge extra deposit fees. This of course helps make our venues affordable to all.


Day Guest: Strictly Enforced out of respect for our other paying guest.
There is a $25 per person per day guest fee charge for all day visitors. All day guests must be cleared by office prior to their arrival with limits up to 2-day guests per cabin. Registered guests are responsible for reporting the number of day visitors to the office for approval. Per our insurance policy guidelines, Little River Bluffs (LRB) is required to know the number of total registered guests and day guests on grounds at all times. In the event registered guests do not participate in this policy and LRB staff learns of additional visitors, an assessment fee of $50 will apply and LRB’s office will assume that these guests be considered over-night stays and the extra $25 per person per night fee will apply to the entirety of the registered guest reservation or the registered guests may be asked to vacate the premise without refund.
Additional Over-night Guest: Strictly Enforced!
Each cabin has a specified rate up to a limit of guests. When registered guests make the initial reservation, a clear policy states what the rate covers in terms of the number of guests. In most cases with exception to the Tree Top Loft, the rate includes up to 4 persons. Reservations for guests over the covered rate will be assessed a $25/per person per night fee when making the reservation. Any changes post the reservation process must be disclosed to LRB’s office so that the added changes can be applied immediately! For those guests who elect not to participate in this policy and LRB staff learns of additional guests present over the stated reservation amount, a $50 additional assessment fee will be applied as well as the per person per night fee of $25 for the entirety of the registered guests reservation or the registered guests may be asked to vacate the premise with no refund.

Smoking:
All cabins are smoke free and are equipped with hidden cigarette smoke indicators. For all smokers, please dispose of cigarette butts properly to keep our preserve litter free. If it is determined that your cabin has been smoked in, an additional cleaning fee of $100 will be assessed. For the enjoyment of all guest and everyone's safety this policy is strictly enforced. Also, CANDLES are NOT allowed. Sorry folks, our insurance policy prohibit the use of candles and other flammable objects in our accommodations. I'm sure you understand.

Outside Normal Wear and Tear Damage:
Outside of normal wear and tear damage, all guests are responsible for caring for our furniture, fixtures, or any other assets on our grounds including kayaks, paddle boats, paddles, BBQ pits, hammocks, bikes and ground activity games. We ask that you care for these items as if they were your own. In the event damage outside normal wear and tear occur, a damage fee will be applied subject to the cost of the damage. Please immediately report all damage to LRB’s office. It is our policy that we video record each cabin prior to the new guest arrivals to properly record the “state of each cabin” so that a documented log be made available for review in case there are any discrepancies for these charges. There will also be a charge for any asset items that are removed from our venues.

Guest Departures:
Upon departure, we ask all guests do a few simple tasks, strip bedding, start the dishwashers and start towels to wash. That’s it! Also, on your way out, please bag and dispose of trash. The trash depository building is located just inside the main gate (Garden Lane Gate). Do not leave any food or bait on the porches as the critters will find it. PACK TRASH TIGHTLY, NO HOLES/LEAKS. This will greatly assist our cleaning staff in flipping cabins and help keep cleaning fees at a minimum. Guests who choose to NOT to participate in these requests will be accessed an additional $50 cleaning fee. If an extra “out of the ordinary cleaning” is required, a photo or video indicating same will be supplied to the registered guest and an additional $50 fee will apply. Note: guests staying in the Tree Top Loft need not worry about starting the dish washer or washing machine as neither are provided. However, we ask that you remove your trash and deposit it at the Garden Lane gate trash house.

Golf Carts:
Golf Carts are available for a $25/per day fee, plus tax. Please observe the Golf Cart Rules posted in the golf cart itself. These rules will be strictly enforced.

River or Pond Fishing:
Catch and release applies to any catch over one pound. Fishing is allowed in both the pond and river and 2-fishing poles and tackle are available for $20/day fee plus tax. Any artificial lures lost will be at the expense of the guest. Poles and tackle are a first come first serve bases.

Cancellations:
Deposits are not refundable. However, if notice is given 30 days prior to the original reservation dates and the rental property is re-booked for the same dates, the full deposit may be applied to a future stay. This transfer of deposit can only be transferred one time and if you have rescheduled from a prior cancellation more than once a new deposit will be required.

Check-in/Check-out:
Check-in 4 pm and checkout 11 am, or by prior arrangement.
Balances are due PRIOR to check-in. Please contract our office to confirm method of payment if not the original payment made with your reservations otherwise that method will be charged for the balance.

Pet Policy:
We are a pet friendly facility except for the Tree Top Loft. Pets in this unit are NOT allowed and will be strictly enforced. There is a 25lb limit per pet in all other units and only (1) one pet per reservation is allowed. A non-refundable ($50) pet fee will be required. Pets are required to be on leashes at ALL times during walks on grounds. You will also be required to bring a kennel in the event you should need to leave your pet unattended in the cabin for extended periods. All guests will be provided with an arrival package for their furry friends. Please refer to the pet policy provided in this package.

Firearms:
Under no circumstances are firearms allowed to be discharged unless used specifically for protection. No exception! Guests electing not to follow this policy will be asked to vacate the premise without refund.

Quiet Time:
We at LRB encourage all guests to have a great time. However, excessive loud music, continual loud celebrations and indecent language will not be tolerated. We ask that beyond 11:00pm all group celebrations that may be loud in nature, be taken inside to respect other guests that are wanting to enjoy a little more peace and quiet. Please respect other guest space when multiple groups are in the same common area. Guests that elect not to cooperate in this policy will be asked to leave the premise without refund.

Kayak Use:
There are no rental fees associated with LRB kayaks. However, the registered guest on the reservation will be responsible for all kayaks used by their party which include lost or damage kayaks, paddles or life preservers. Guests are responsible washing out kayaks while in the river and for loading all used kayaks, paddles and life preservers back onto the kayak stand. Please honor this request as it helps keep a “no rental” fee associated with their use.


Special Notes: The Meadow Cabin is the most appropriate cabin for guests with small children. No children under the age of 5 are permitted in River Chalet for safety reasons. Give us a call if you have questions.

Please be conscientious of your litter, take with you what you bring. Leave no trace. Thank you.
















ARRIVAL TIMES
4:00 PM - 9:00 PM
If arriving outside of check-in times, please call to make arrangements.

AUTO-COLLECT
A 50 percent deposit is collected at the time of purchase. Payment for retail items and gift certificates is collected at the time of purchase.

CHILDREN & PETS
Children are welcome with an accompanying adult. Pets are welcome. Pets must weigh under 25 pounds. We are now a pet friendly facility. A 25 LB LIMIT. Also only 1 pet is allowed. A non-refundable pet deposit will be required. Pets are required to be on leashes at all times during walks on grounds. You will also be required to bring a kennel to kennel your pet in should you need to leave the cabin for extended period.

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